Payment Terms
Effective Date: December 20th, 2024
These Payment Terms (“Terms”) govern all transactions conducted through the AiFA Labs Customer Portal (the “Portal”). By making a purchase or subscribing to a service, you agree to these Terms.
1. Payment Methods
We accept payments through:
- Stripe: Securely processes credit and debit card payments. Transactions are subject to Stripe’s Services Agreement.
- Other Methods (if applicable): N/A for now [e.g., PayPal, bank transfer].
2. Pricing and Taxes
- Pricing: All prices displayed in the Portal are in USD unless otherwise specified. Prices are subject to change at any time.
- Taxes: You are responsible for any applicable taxes, including but not limited to sales, use, VAT, or other taxes based on your location. Taxes will be calculated and displayed at checkout where applicable.
3. Subscription Terms
- Recurring Payments: For subscription-based services, you authorize us to automatically charge your payment method on a recurring basis (e.g., monthly, annually) until the subscription is canceled.
- Renewals: Subscriptions automatically renew unless canceled before the renewal date. Renewal charges will reflect the current pricing at the time of renewal.
- Cancellation: You can cancel subscriptions via the Portal. Cancellations will apply to the next billing cycle; no refunds are provided for partial billing periods.
4. Refund Policy
- Non-Refundable Services: Purchases of licenses, prompt packs, FlowAI flows, or other digital products are non-refundable.
- Exceptions: Refunds may be issued at our sole discretion for billing errors or other exceptional circumstances. Contact info@aifalabs.com for assistance.
5. Payment Security
All payments are processed securely through Stripe or other PCI-compliant payment gateways. We do not store your full payment details on our servers.
6. Failed Transactions
- If a payment is declined, your purchase or subscription may not be completed. You are responsible for ensuring your payment method is valid and up to date.
- For subscription services, we may attempt to charge your payment method multiple times before suspending your access.
7. Late Payments
- If your payment for a subscription or service is overdue, we reserve the right to suspend your access to the Portal or related features until payment is received.
8. Currency Conversion and Fees
- For international transactions, your bank or payment provider may impose additional fees or currency conversion rates. We are not responsible for these charges.
9. Stripe-Specific Terms
10. Dispute Resolution for Payments
- If you have concerns or disputes regarding a payment, please contact us at info@aifalabs.com within 30 days of the transaction. We will review and resolve disputes in good faith.
- Chargebacks or payment disputes initiated without prior communication may result in account suspension.
11. Changes to Payment Terms
We reserve the right to update these Payment Terms at any time. Changes will be effective upon posting to the Portal. Continued use of the Portal constitutes acceptance of the updated Payment Terms.
12. Contact Us
For questions or concerns about payments, please contact:
