Cookie Policy

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Effective Date: December 20th, 2024

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AiFA Labs (“we,” “our,” or “us”) uses cookies and similar technologies to enhance your experience on the Customer Portal (the “Portal”). This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

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1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help us recognize your device, remember your preferences, and improve your user experience.

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2. Types of Cookies We Use

We use the following types of cookies in the Portal:

a. Necessary Cookies

These cookies are essential for the Portal to function properly and cannot be switched off. They are usually set in response to actions made by you, such as logging in or filling out forms.

• Example: Session cookies to maintain your login status.

b. Performance Cookies

These cookies collect information about how you use the Portal, such as which pages you visit most often. This helps us improve the Portal’s performance and usability.

• Example: Google Analytics cookies.

c. Functional Cookies

These cookies enable the Portal to remember your preferences and settings, such as language preferences or saved login information, to provide a more personalized experience.

d. Targeting/Advertising Cookies

These cookies may be set by third-party services to deliver personalized advertisements based on your browsing activity.

• Example: Cookies from Stripe for tracking payment interactions.

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3. Third-Party Cookies

We may allow third-party services, such as Stripe or analytics providers, to place cookies on your device. These third parties may use cookies to collect information about your interactions with the Portal and other websites.

• Stripe Cookies: Used to facilitate secure payment processing and fraud detection. Learn more about Stripe’s cookie usage in their Cookie Policy.

• Google Analytics Cookies: Used to analyze Portal traffic and user behavior.

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4. How We Use Cookies

We use cookies to:

• Provide secure access to the Portal.

• Analyze usage patterns to improve functionality and user experience.

• Save your preferences and login details for faster access.

• Offer personalized content and advertisements (where applicable).

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5. How to Manage Cookies

You can control and manage cookies in the following ways:

a. Browser Settings

Most web browsers allow you to control cookies through their settings. You can block or delete cookies by adjusting your browser preferences.

b. Cookie Banner

When you first visit the Portal, you will see a cookie banner allowing you to accept or decline non-essential cookies. Your preferences can be updated at any time through the cookie settings link in the Portal.

c. Opt-Out Tools

For certain cookies, such as those used by Google Analytics, you can opt-out directly through their opt-out tools.

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6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. The updated policy will be posted on this page with the revised Effective Date

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7. Contact Us

If you have any questions about our use of cookies, please contact us:

• Email: info@aifalabs.com

• Phone: (469) 864-6370

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